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Return Policy of supertechofferte24.com

1. Introduction

This Return Policy governs the procedures and terms for requesting the return of products purchased on supertechofferte24.com. Please read this policy carefully before initiating a return. By continuing to use the site and requesting a return, you agree to the terms and conditions described below.

2. Return Conditions

2.1. Return Period: Customers of supertechofferte24.com have the right to request a return within 30 days from the date of receiving the product. After this period, returns will no longer be accepted.

2.2. Product Condition: The returned product must be in the same condition as received, free of damage, wear, or signs of use, and complete with all original parts and accessories. The product must be returned in its original packaging or in suitable packaging to protect it during return shipping.

2.3. Non-Returnable Products: Some products may be excluded from returns due to hygiene or safety reasons, such as intimate apparel or customized items.

3. Return Procedure

3.1. Authorization Request: To start the return process, please contact our customer service at assistenza@supertechofferte24.com providing the order number and a detailed description of the reason for the return.

3.2. Return Approval: Once the return request is received, our customer service team will assess whether it meets the return conditions. If approved, a return authorization number (RMA) and return instructions will be provided.

3.3. Return Shipping: The customer is responsible for organizing and covering the cost of return shipping. We recommend using a trackable shipping service to ensure delivery.

4. Refund

4.1. Product Assessment: Once the returned product is received and inspected, we will assess its condition and compliance with the return policy. If compliant, the refund will be processed.

4.2. Refund Method: The refund will be issued using the same payment method used for the original purchase, unless otherwise requested by the customer.

5. Shipping Costs

5.1. Returns Due to Defect or Error: If the return is due to a product defect or an error by supertechofferte24.com, we will also refund the return shipping costs.

5.2. Returns for Other Reasons: If the return is requested for reasons other than a defect or error, the return shipping costs will be borne by the customer.

6. Contact

For any questions, clarifications, or requests regarding the Return Policy, please contact us at assistenza@supertechofferte24.com.